Intelligent Roster® Technology
How Our AI Technology Works
The intelligence behind Intelligent Roster® — built for the complexity, nuance, and human reality of healthcare rostering.
<30s
Roster generation time
7
Fairness dimensions tracked
5
Roster hierarchy levels
2
AI models, each where strongest
The Dual-AI Advantage
We use two models, each where it is strongest. Roster building needs both careful reasoning and fast answers.
Claude
Deep Clinical Reasoning
Handles the thinking. Roster generation, fairness analysis, coverage impact, hard-rule and conflict checks.
- • Roster generation & optimisation
- • Fairness analysis across 7 dimensions
- • Coverage impact modelling
- • Hard-rule & conflict checking
- • Staff–shift compatibility
- • Natural language rule interpretation
GPT
Speed & Volume
Handles the doing. Quick searches, coverage summaries, shift breakdowns, report generation.
- • Quick roster lookups & queries
- • Coverage summaries
- • Shift breakdowns
- • Report generation
- • Routine data interpretation
- • Fast, high-frequency responses
Infrastructure You Can Rely On
AI Credits
Generous monthly allocation, clear usage tracking, automatic refunds on failed calls, 12-month rollover.
Rate Limiting
Per-organisation limits so no single tenant can affect system stability or drive runaway cost.
Security & Privacy
Encrypted keys, multi-tenant isolation, healthcare-privacy minded design, no data shared between organisations.
Monitoring
Real-time analytics, performance visibility, and automatic failover where applicable.
Ask IRIS Anything, Naturally
- • Who's on nights next week?
- • Show me coverage gaps for Emergency.
- • Fill all gaps for ED next fortnight.
- • Generate a roster for Emergency for the next two weeks.
- • Are we fully covered next week?
- • Who has the most weekend shifts?
- • Run a fairness audit for January.
- • Any rule violations in the current roster?
- • Suggest swaps for Dr Smith.
- • How many hours has Dr Patel worked this month?
From Requirements to Roster in 5 Steps
Understand What's Needed
The system maps shift patterns, vacancies, craft groups, scopes, streams, and service constraints.
Levels 1 & 2
Build the Availability Pool
Combines staff availability, master roster patterns, leave, and qualifications — a live picture of who can work when.
Levels 3 & 4
Apply Your Organisational Rules
Organisation, stream, craft group, and individual rules — every conflict flagged.
Rule Engine
Optimise Who Goes Where
Balances availability, fatigue, rest, weekends, hours, scope, and fairness across multiple dimensions.
Fairness Engine
Deliver the Roster
In under 30 seconds: complete roster, conflicts with reasons, coverage gaps, fairness impact, and AI reasoning.
Level 5 — Living Roster
Fairness Across 7 Dimensions
Clinical Intelligence
Craft Groups & Scopes
Correct roles and qualifications matched to each shift automatically.
Seniority & Skill Mix
Respects departmental structure and skill-mix requirements.
Streams & Patterns
Understands departments and shift types as defined in your organisation.
Minimum Rest Periods
Configurable rest rules. Hard rules the AI never overrides.
Maximum Consecutive Days
Enforces limits — configurable per organisation and stream.
Leave Integration
Approved leave blocks assignment. A hard constraint.
The Future of Roster AI
Predictive Coverage Modelling
Forecast coverage needs before gaps appear.
What-If Scenarios
Explore roster options before committing.
Richer Fairness Simulations
Forward-looking fairness projections.
Stronger Conflict Resolution
Smarter suggestions when hard constraints clash.
Technical Summary — For CTOs
| Level | Purpose | Your Role |
|---|---|---|
| 1 Streams & Shift Patterns | Which shifts can exist — by department and shift type (AM, PM, Night, Long Day). | Define your streams and the shift patterns that belong to each one. |
| 2 Vacancy Planning | How many staff are needed per shift — by craft group, scope, and mandatory skills. | Set required roles and mandatory qualifications per shift and day. |
| 3 Master Roster | Repeatable baseline patterns and core coverage — your sensible starting point. | Maintain templates so IRIS has a reliable foundation for suggestions. |
| 4 Staff Availability | When people can and prefer to work. Set via My Availability. Highest priority input. | Encourage staff to keep availability up to date — it directly improves suggestions. |
| 5 The Living Roster ✦ | The actual roster: who is assigned to what, when. This is where IRIS works with you. | Use IRIS here to generate, fill gaps, validate, and publish. |
Full infrastructure and compliance detail: Trust Centre · Data Residency
Ready to see IRIS in action?
Start a free trial, try the live demo, or book a guided walkthrough with our team.
Or email us at office@intelligentroster.com