Intelligent RosterIntelligent Roster®

Terms of Use & Privacy Policy

Effective: 23 February 2026 · Last updated: February 2026

Before you start — a plain-English summary

  • • We collect personal information about staff to run the rostering platform.
  • • Your organisation is responsible for all roster decisions — we only provide the tools.
  • • AI technology assists with roster suggestions, but a human always remains in control.
  • • You choose where your data lives: Global (Singapore) or Australian (AWS Sydney).
  • • We keep employment records for 7 years to meet Australian legal obligations.
  • • You have the right to access, correct, or ask us to delete your personal information.

1. About Intelligent Roster®

Intelligent Roster® is a cloud-based workforce rostering platform operated by Intelligent Mind® (ABN 91 691 526 351). By accessing or using the Platform, you agree to be bound by these Terms.

2. Your Account

You must keep your login credentials confidential and are responsible for all activity under your account. Notify your Organisation Administrator immediately if you suspect unauthorised access. If your Organisation requires MFA, you must set it up when prompted.

3. Acceptable Use

Use the Platform only for workforce rostering and related scheduling activities. Do not attempt unauthorised access, upload malicious software, scrape the Platform, or use it in ways that cause disruption or harm.

4. Roster Decisions — Organisational Responsibility

The Platform is a decision-support tool only. All rostering decisions remain the sole responsibility of the Organisation and its authorised personnel. Intelligent Mind® does not make, direct, or control workforce management decisions. Organisations must review and validate all rosters before publishing.

5. AI-Assisted Features (IRIS)

IRIS suggestions are advisory only. No AI output constitutes a final roster decision. A human Administrator or Roster Builder must review and approve all AI-generated suggestions before they take effect. AI tools can make mistakes — the Organisation is responsible for reviewing suggestions critically.

6. Availability and Service Levels

We aim to make the Platform available 24/7 but do not guarantee uninterrupted availability. Scheduled maintenance may occur with reasonable notice where practicable.

7. Intellectual Property

The Platform, including software, content, and trademarks, are owned by or licensed to Intelligent Mind®. You retain ownership of data you input; you grant us a limited licence to use that data solely to provide the Platform services.

8. Limitation of Liability

To the maximum extent permitted by Australian law, Intelligent Mind® is not liable for indirect or consequential loss, loss arising from roster decisions made by the Organisation, or loss arising from reliance on AI-generated suggestions. Nothing limits rights under the Australian Consumer Law.

9. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Disputes are subject to the exclusive jurisdiction of the courts of Victoria.

Privacy Policy (Summary)

We collect personal information necessary to operate the Platform. Primary data is stored in Sydney, Australia (AWS ap-southeast-2). Files may be stored using Cloudflare R2 in Australia. AI model inference may involve processing in the United States via OpenAI and Anthropic.

We retain user account data, employment records, shift history, leave records, and audit logs for 7 years to comply with the Fair Work Act 2009 and Privacy Act 1988.

Privacy enquiries: admin@intelligentmind.app