Password, Security and Account Access

Password & Security

Change your password:

1. Go to Profile → Change Password
2. Enter your current password
3. Enter and confirm your new password
4. Click Save

Forgot your password?

1. On the login page, click Forgot Password?
2. Enter your email address
3. Check your email for a reset link
4. Follow the link to set a new password

Can't log in?

• Check you're using the correct email address
• Try resetting your password
• Ensure your account hasn't been deactivated – contact your admin
• Clear your browser cache and try again
• Try a different browser

Security tips:

• Use a strong, unique password
• Enable MFA for extra security (see "How to Set Up MFA")
• Don't share your credentials with anyone
• Log out when using shared computers