Assigning a Staff Member Outside Their Craft Group (Override)

Assigning Staff Outside Their Craft Group

In Staff View on the Roster Command Center, you can assign a staff member to a shift that requires a different craft group — using a craft group override with a recorded reason.

How to override

1. On the Roster Command Center, switch to Staff View
2. Right-click an empty cell for the staff member → "Quick Assign Shift" or "Add Another Shift"
3. The Quick Assign panel opens — look for the "Override (N)" section (amber styling) for shifts outside the staff member's standard craft group
4. Select a shift from the Override section
5. A "Reason for override" field appears — enter a specific justification
6. Click "Override and assign"

After the override

• The assignment is created with the override reason recorded in the audit log
• The reason is visible to the staff member on their shift tile as a comment

Tip: Always be specific — "EP #3 called sick; this CN has equivalent competency confirmed by Charge Nurse" is far more useful in an audit than "short staffing".