Compliance Warnings and How to Override Them on the Living Roster
Compliance Warnings & Overrides
Every assignment on the Living Roster runs through a stack of compliance checks. A warning means an assignment breaks a rule — you can either pick someone else or Override with a reason.
Checks the system runs on every assignment
| Check | What it catches |
|---|---|
| Craft group | Staff not in the required Craft Group |
| Scope | Staff doesn't hold a required scope |
| Availability | Conflicts with declared unavailability |
| Overlap | Already on another shift in this window |
| Rest period | Less than the minimum gap since last shift (uses tier-based rest — see "Tier-Based Rest Periods") |
| Consecutive days | Exceeding the max consecutive-work limit |
| Hours band | Going below min or above max for the period |
When a warning fires
- The cell shows ⚠️ and a tooltip with the specific rule(s) breached.
- Click Override in the warning bar.
- Enter a reason (required, free text — be specific, this lands in the audit log).
- Confirm.
Every override is logged and visible in Activity Logs and the Compliance Report — see your manager / auditor for both.
How to write a good override reason
| Bad | Good |
|---|---|
Other | Sarah specifically requested late shift to swap childcare with husband |
Manager said OK | Charge nurse approved by phone — only ALS-trained RN available for trauma shift |
Necessary | No other ICU-scope RN available; agency declined; risk accepted by NUM |
What happens if you don't override
The assignment is blocked — you must either fix the underlying cause or pick someone else.
Tips & common mistakes
- Override is not "ignore". Every override is a decision you'll defend in audit. Reasons matter.
- A persistent cluster of overrides for the same rule is a signal that the rule itself needs adjustment — talk to your Org Admin about tuning fatigue / rest defaults.
- Hovering the ⚠️ tells you which rule fired. Sometimes multiple rules fire — read all of them before overriding.