How to Configure Notification Preferences and Email Digests

Notification Preferences and Email Digests

Control what notifications you receive and how often.

Setting your preferences

1. Go to Profile → Email & Notifications
2. Toggle on/off for each notification category:
   • Shift changes — when your assignments are added, changed, or removed
   • Swap requests — incoming swap requests and outcomes
   • Open shifts — new vacant shifts available to pick up
   • Leave updates — leave approval, rejection, or changes
   • Roster published — when a new roster is available

Email digest frequency

Instead of receiving individual emails for every notification, you can choose a digest:

• None — no email digests (only in-app notifications)
• Daily — one summary email per day
• Three-Day — summary every three days
• Weekly — one summary email per week

In-app vs Email

• In-app notifications always appear in the bell in the top-right of the page header (and in Shift Deck → Updates)
• Email digest is controlled separately — you can have in-app without digest email, or both
• Duty Board late alerts are different: if your admin turns Email late alerts on (Duty Board → Board settings → Day blocks & late ladder), those emails send immediately and skip the digest. Turning your digest to None does not block them. Turning Email late alerts off keeps the in-app bell and leaves email off.

For Administrators

• Admins can set notification preferences for multiple users at once using Bulk Notification Preferences
• Filter by role to set defaults for all staff members

Tip: If you feel overwhelmed by notifications, switch to a Weekly digest. You'll still see everything in-app but get only one summary email.