Notification Types and How to Manage Them

Managing Your Notifications

You receive notifications for:

• Roster published or updated (your shifts changed)

• Leave request approved or rejected

• Swap request received

• Swap request outcome (approved/rejected/expired)

• Open swap offers on your posted swaps

• Duty Board late alerts (if your organisation emails them)

Notification channels:

• In-app – bell icon in the top-right of the page header on every page (Dashboard, Duty Board, Living Roster, and the rest)
• Email digest – batched roster updates (Profile → Email & Notifications)
• Immediate email – Duty Board late alerts, when your admin has Email late alerts on

Managing notification preferences:

• Go to Profile → Email & Notifications
• Toggle on/off for different notification types in the digest
• Email digest frequency is independent of the in-app bell

Marking as read:

• Click the bell in the top-right of the page header
• Click a notification to mark it as read (and open the linked page)
• Use Mark all as read, or View all in Shift Deck for the full list

Not getting notifications?

• Check your email spam/junk folder
• Verify your email address in your profile
• Check notification preferences are enabled
• Try refreshing the page for in-app notifications