How to Broadcast an Open Shift (Manager Workflow)
Broadcasting an Open Shift (Manager)
An Open Shift is a vacancy you broadcast to eligible staff so they can claim it. Use it for last-minute gaps, optional overtime / pickup, and pre-planned cover (e.g. public holiday).
When to use it
- Last-minute gaps that IRIS / manual fill couldn't cover (typical: short-notice sick call)
- Optional overtime / pickup — when you have budget for extra hours and want willing volunteers
- Public holiday cover — broadcast a few weeks in advance
Step-by-step — broadcast from the Living Roster
The recommended flow:
- Open the Living Roster on the empty cell.
- Right-click → Broadcast as Open Shift.
- The Open Shift Request Modal opens:
- Eligible audience — auto-filtered to staff with the right Craft Group and scopes; tick / untick individuals
- Expiry — when the broadcast closes (default: 24 h)
- Auto-approve first eligible claim — yes/no (default: no, so you confirm)
- Optional message — context for the staff (e.g. "Last minute — sick cover")
- Click Broadcast.
Eligible staff see it in their Shift Deck → Requests and get an in-app notification (+ email if they have it enabled).
Cancelling a broadcast
- Open the Roster cell that has the 📣 broadcast icon.
- Click Cancel broadcast.
- All pending claims are notified that the broadcast was withdrawn.
Tips & common mistakes
- Don't auto-approve unless you trust the eligibility filter. Some scope-sensitive shifts need a human eye.
- Set short expiries for last-minute shifts so the broadcast doesn't drift past the shift start.
- Untick anyone you don't want to offer it to, even if they're technically eligible (e.g. someone who's already at max hours).
- Add a message. "Last minute — sick cover, $50 incentive" gets more uptake than a silent broadcast.