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Open Shift Requests Are Blocked During Leave

Open Shift Requests and Leave

The system now automatically prevents you from requesting an open shift on a date where you have pending or approved leave.

What happens

  • If you try to request an open shift on a day you have leave, you'll see an error message explaining the conflict
  • The message shows your leave dates and status (pending or approved)
  • Roster builders are also blocked from approving a request if the staff member has leave on that day

How to resolve

If your plans have changed and you want to work the shift:

  1. Go to Leave Planner and cancel or withdraw your leave for that date
  2. Once the leave is removed, you can request the open shift

Why this matters

This prevents situations where someone is both on leave and assigned to a shift — which would create a conflict and confusion for the roster builder.

Tip: If you see a shift you want but you have leave that day, cancel the leave first, then request the shift.

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