Understanding Swap and Open Shift Statuses

Swap & Open Shift Request Statuses

Shift Swap statuses

Status	What it means
Pending	You've sent a swap request; waiting for your colleague to accept or decline
Accepted	Your colleague accepted; now waiting for roster builder approval
Completed	Roster builder approved the swap; the roster has been updated
Rejected / Declined	Your colleague declined, or the roster builder rejected it
Cancelled	You cancelled the request
Withdrawn	You withdrew the request
Expired	The swap wasn't actioned before the expiration date

Open Shift Request statuses

Status	What it means
Pending	Your request is waiting for roster builder review
Approved	You've been assigned to the shift
Declined	The roster builder didn't approve your request
Withdrawn	You cancelled your request
Expired	The vacancy was closed or the deadline passed

Where to check: Shift Deck → My Requests tab — swap requests and open shift applications are shown in separate sections.