My Shifts Are Missing or Wrong

Shifts Missing or Incorrect

Can't see any shifts?

1. Check you're viewing the correct date range (use the week picker)
2. Make sure you're viewing the correct stream/department
3. The roster may not have been published yet for that period
4. Try refreshing the page (Ctrl+R or Cmd+R)

Shifts look wrong?

1. Check if the roster was recently updated (you should have received a notification)
2. A shift swap may have been executed, changing your assignment
3. Your roster builder may have made adjustments

A shift disappeared?

1. Check your notifications for any roster change alerts
2. Ask your roster builder if changes were made
3. Ask IRIS: "What are my shifts for this week?" to verify

Still not right? Contact your roster builder to clarify. They can see the full roster history and any changes that were made.