Intelligent RosterIntelligent Roster®

Fill Gaps — IRIS Tactical Mode

What Fill Gaps does

Fill Gaps is the third step in the recommended roster workflow — after Apply Master Roster and optional Generate with IRIS. It is designed for tactical gap-filling: you already have a partial roster (from master patterns, manual edits, or leave), and you need to staff the remaining empty slots quickly.

Where Generate with IRIS builds (or rebuilds) a roster holistically with fairness as a primary goal, Fill Gaps scans only unfilled vacancies and ranks eligible staff per slot. IRIS calls this Tactical Mode — more aggressive about coverage, still respecting craft groups and hard safety rules.

Fill Gaps modal with ranked suggestions by priority tier
Fill Gaps — scope, priority tiers, and per-slot suggestions

When to use it

SituationBest tool
Starting a roster period from scratchGenerate with IRIS
Master roster applied but leave / gaps remainFill Gaps
A few vacant shifts after publishing editsFill Gaps
You want full-period fairness optimisationGenerate with IRIS
You want to staff specific holes without reshuffling the restFill Gaps

Typical workflow: Apply Master Roster → Fill Gaps → Roster Health → Publish.

How to run Fill Gaps

  1. Go to The Living Roster (Sidebar → The Living Roster)
  2. Select a single stream from the Intelligence Bar dropdown (required)
  3. Click Fill Gaps in the Intelligence Bar
  4. Choose a Scope — Current View, 1 Week, 2 Weeks, 3 Weeks, or 4 Weeks
  5. Review the ranked suggestions grouped by priority tier
  6. Check or uncheck rows, then click Apply Selected

If every vacancy is already filled in the scope, IRIS reports "All positions are filled — no gaps to fill."

Priority tiers (how staff are ranked)

For each unfilled slot, IRIS ranks eligible staff in this order:

PriorityLabelMeaning
1Requested This ShiftStaff submitted an Open Shift Request for this vacancy
2Preferred hoursStaff declared Preferred availability that covers this shift
3Available hoursStaff declared Available availability that covers this shift
4No hours declaredEligible staff with no My Availability set for this time

Click the tier badges at the top of the modal to select or deselect an entire group at once.

What is selected by default

  • Open Shift Requests, Preferred, and Available suggestions are pre-selected (checked).
  • No hours declared suggestions are shown but not selected — you must opt in explicitly, same philosophy as the Generate with IRIS preview.

Uncheck any row you do not want applied. Only checked assignments are written to the grid.

How Fill Gaps differs from Generate with IRIS

Both tools use IRIS, but the algorithm and intent differ:

Generate with IRISFill Gaps (Tactical Mode)
ScopeEntire date range — all vacanciesOnly unfilled slots
GoalBalanced roster with fairness optimisationCoverage first — fill holes without reshuffling existing assignments
ModeConservative — may leave gaps if no fair option existsTactical — more willing to suggest staff to close coverage
Availability matchRequires ≥90% shift coverage for preferred/available windowsAllows partial overlap (e.g. 60% of shift covered) and surfaces coverage %
FairnessStrong weight on equitable distribution (weekends, nights, hours)Weaker fairness weight — suggests whoever best fits the slot
Undeclared staffIncluded in generation but not auto-selected in previewIncluded as suggestions but not auto-selected
Preview UIAI-Generated Roster Preview modal (date-grouped list)Fill Gaps modal (tier-grouped, per-gap suggestions)
Best forBlank or near-blank periodsRefinement after master roster, leave, or manual edits

Hard rules always apply to both — minimum rest hours, craft group eligibility, approved leave blocks, and inactive periods are never violated.

Partial availability (Fill Gaps only)

If a staff member's preferred or available window only partly overlaps a shift (e.g. available 08:00–12:00 for an 08:00–16:00 shift), Fill Gaps can still suggest them and shows the coverage percentage. Generate with IRIS requires near-full shift coverage and would skip that candidate.

This makes Fill Gaps useful when you need pragmatic coverage and can review partial matches manually.

Leave-aware hours

Fill Gaps accounts for approved leave when calculating fortnight hour targets. Staff on partial leave show adjusted hour projections so you can see if assigning them would push them near their max.

After applying

Applied assignments appear as draft (purple) cells on the Living Roster. Fill Gaps supports Undo immediately after apply — same pattern as Generate with IRIS.

Run Roster Health next to catch any remaining conflicts, rule warnings, or coverage gaps.

Related guides

New to Intelligent Roster?

Try everything in this guide with your own team.

Start your free trial